Infraly, LLC - Network Maintenance – January 27th - 29th, 2024 – Maintenance details

Experiencing partial outage

Network Maintenance – January 27th - 29th, 2024

Completed
Scheduled for January 27, 2024 at 5:00 AM – February 13, 2024 at 12:29 PMUTC

Affects

Hosturly

Under maintenance from 5:00 AM to 12:29 PM

Websites & Panels

Under maintenance from 5:00 AM to 12:29 PM

hosturly.com

Under maintenance from 5:00 AM to 12:29 PM

shop.hosturly.com

Under maintenance from 5:00 AM to 12:29 PM

lg.chi.hosturly.com

Under maintenance from 5:00 AM to 12:29 PM

help.hosturly.com

Under maintenance from 5:00 AM to 12:29 PM

Updates
  • Completed
    February 13, 2024 at 12:29 PMUTC
    Completed
    February 13, 2024 at 12:29 PMUTC

    This has been completed successfully.

  • Update
    January 29, 2024 at 3:50 AMUTC
    Update
    January 29, 2024 at 3:50 AMUTC

    This has been completed and no drop was experienced. Our team has now completed our tasks for this evening. We will be continuing our maintenance tomorrow, which will be the final day of our three day maintenance period. Thank you again for your patience and understanding!

  • Update
    January 29, 2024 at 2:18 AMUTC
    Update
    January 29, 2024 at 2:18 AMUTC

    Our team is working on adding additional connectivity to our new core. During this time, there may be a brief drop in connectivity. We have this scheduled to be done at 10:30 PM ET, within the next 15 minutes. After this, our team will be halting the maintenance for today leaving us with tomorrow being the last day of the maintenance.

  • Update
    January 28, 2024 at 9:45 PMUTC
    Update
    January 28, 2024 at 9:45 PMUTC

    All issues have been addressed. All traffic is now traversing.

  • Update
    January 28, 2024 at 9:41 PMUTC
    Update
    January 28, 2024 at 9:41 PMUTC

    We have completed the move, but are investigating certain IP subnets that are not routable. We are currently implementing a fix and will update you when those affected IPs are accessible.

  • Update
    January 28, 2024 at 8:34 PMUTC
    Update
    January 28, 2024 at 8:34 PMUTC

    We have made a lot of progress today and are continuing to test our new upgraded core. Please note that we do anticipate a brief drop in connectivity at 4 PM ET (within the next 30 minutes). We expect it to be around 10 minutes.

  • Update
    January 28, 2024 at 3:32 AMUTC
    Update
    January 28, 2024 at 3:32 AMUTC

    We will be pausing maintenance work for today and regrouping at 8 AM CT tomorrow to begin work again. Thank you again for your patience and understanding today as we have worked to improve our service.

  • Update
    January 27, 2024 at 10:08 PMUTC
    Update
    January 27, 2024 at 10:08 PMUTC

    We are still progressing through our maintenance. We do expect partial traffic traversing an existing fiber connection to drop and recover on a redundant link sometime within the next hour or so. We very much appreciate your patience and understanding as we continue to enhance our network.

  • Update
    January 27, 2024 at 8:22 PMUTC
    Update
    January 27, 2024 at 8:22 PMUTC

    We have successfully moved all traffic to one of our standby MX204s. We are now progressing through our maintenance and do not expect interruptions until we revert traffic back to our upgraded core.

  • In progress
    January 27, 2024 at 5:52 PMUTC
    In progress
    January 27, 2024 at 5:52 PMUTC

    Maintenance is now in progress. Please be prepared for brief outages throughout this maintenance period. We will be moving traffic to one of our standby MX204s at this time.

  • Planned
    January 27, 2024 at 5:00 AMUTC
    Planned
    January 27, 2024 at 5:00 AMUTC

    Dear user,

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    Network Maintenance – January 27th - 29th, 2024

    Services Affected: VPS, Web, Dedicated, & Colocation
    Start Date: January 27th, 2024
    Estimated End Date: January 29th, 2024

    Summary: We will be performing maintenance on our core network infrastructure to further improve performance, reliability, and capability.

    Impact on Customer: We will be limiting the impact on customers by shifting all traffic onto one of our three Juniper MX204 routers while we complete the upgrades to our core. Please note that you may experience brief disruptions throughout the maintenance period, particularly in the beginning and towards the end. We will do our best to give updates on when we expect these to occur.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.hosturly.com).

    If you have any questions, don't hesitate to contact our client relations team via support ticket, live chat, or call us at (833) INF-RALY. Thank you again for your cooperation and support!

    Sincerely,

    Infraly, LLC DBA Hosturly & Buildurly
    a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
    e: hello@infraly.co / hello@hosturly.com / hello@buildurly.com
    p: +1 (833) INF-RALY
    w: infraly.co / hosturly.com / buildurly.com