Infraly, LLC - Infraly - Chicago - Emergency Network Maintenance - May 20th, 2025 – Maintenance details

Infraly - Chicago - Emergency Network Maintenance - May 20th, 2025

Completed
Scheduled for May 20, 2025 at 2:00 PM – 6:08 PM

Affects

Chicago, Illinois Data Center

Under maintenance from 2:00 PM to 6:08 PM

Core Network Infrastructure

Under maintenance from 2:00 PM to 6:08 PM

GTT Communications (Internet Carrier)

Under maintenance from 2:00 PM to 6:08 PM

Cogent Communications (Internet Carrier)

Under maintenance from 2:00 PM to 6:08 PM

Chicago Internet Exchange (Internet Carrier)

Under maintenance from 2:00 PM to 6:08 PM

Hosturly

Under maintenance from 2:00 PM to 6:08 PM

Updates
  • Completed
    May 20, 2025 at 6:08 PM
    Completed
    May 20, 2025 at 6:08 PM

    Cleanup work has been completed, and we are exiting this emergency maintenance period. We will continue to monitor over the next few hours, and if anything comes up, we will make adjustments.

    Thank you again for your understanding, and we apologize sincerely for the short notice. Our goal is always to provide stable and reliable services and this maintenance was necessary to ensure that happens.

  • Update
    May 20, 2025 at 5:53 PM
    In progress
    May 20, 2025 at 5:53 PM

    We have achieved what we needed and wanted to get done, and have been in the final cleanup stage before marking this as complete. Will update when all clear shortly.

  • Update
    May 20, 2025 at 5:15 PM
    In progress
    May 20, 2025 at 5:15 PM

    Our network team is almost done with this maintenance. We will continue to provide updates.

  • Update
    May 20, 2025 at 4:55 PM
    In progress
    May 20, 2025 at 4:55 PM

    Our network team is continuing to make progress. We are prepping changes that may have an impact in the coming minutes on certain ISP ports on our spines.

  • Update
    May 20, 2025 at 3:55 PM
    In progress
    May 20, 2025 at 3:55 PM

    VRRP changeover occurred. We are just pending lingering traffic traversing over edge1 currently to move to edge0. We will continue to provide updates.

  • Update
    May 20, 2025 at 3:31 PM
    In progress
    May 20, 2025 at 3:31 PM

    For insight, all Tier 1 and Neoprotect-routed prefixes moved traffic seamlessly as expected with metric changes. Path-routed prefixes saw a disruption in moving traffic as the metric changes applied were not being accepted, and thus resulted in a brief disruption.

    We are now altering our Virtual Router Redundancy Protocol (VRRP) priorities for IP subnets on our edge routers to alleviate impacts that we do on non-primary devices throughout the maintenance.

    We will continue to provide updates.

  • In progress
    May 20, 2025 at 2:00 PM
    In progress
    May 20, 2025 at 2:00 PM
    Maintenance is now in progress
  • Planned
    May 20, 2025 at 2:00 PM
    Planned
    May 20, 2025 at 2:00 PM

    Dear user,

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    Infraly - Chicago - Emergency Network Maintenance – May 20th, 2025

    Services Affected: Chicago, Illinois Data Center
    Start Date: May 20th, 2025 @ 14:00 UTC
    Estimated End Date: May 20th, 2025 @ 17:30 UTC

    Summary: Following the network outage that occurred during the late evening of May 18th, we are performing emergency maintenance to implement preventative measures and improve infrastructure reliability. We understand the short notice and sincerely apologize, but this work is necessary to ensure a more stable environment for all users.

    Impact on Customer: During this window, our network team will make core-level changes. While we aim to minimize disruption, brief connectivity blips may occur. We appreciate your patience and understanding.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.infraly.co).

    If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!

    Sincerely,

    Infraly, LLC DBA Hosturly, Physgun, WISP, & Buildurly
    a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
    e: hello@infraly.co
    p: +1 (833) INF-RALY
    w: infraly.co / hosturly.com / physgun.com / wisp.gg / buildurly.com