Infraly, LLC - Infraly - Path-Routed Services Packet Loss – Incident details

System Under Maintenance

Infraly - Path-Routed Services Packet Loss

Resolved
Partial outage
Started about 1 year agoLasted about 13 hours

Affected

Path.net (Remote Protection Provider)

Partial outage from 10:10 AM to 11:14 PM

Remote DDOS Protection

Partial outage from 10:10 AM to 11:14 PM

North America → Chicago, Illinois

Partial outage from 10:10 AM to 11:14 PM

North America → New York, New York

Partial outage from 10:10 AM to 11:14 PM

North America → Dallas, Texas

Partial outage from 10:10 AM to 11:14 PM

North America → Miami, Florida

Partial outage from 10:10 AM to 11:14 PM

Updates
  • Resolved
    Resolved

    Path-routed services have been stable for 12+ hours. As a result, we are marking this as resolved. We will provide an update for the root cause upon Path's investigation concluding.

  • Monitoring
    Monitoring

    We are continuing to monitor. Our tools show that services have been stable for the past 5-10 minutes. We are awaiting a reply from Path regarding the root cause of the disruption.

  • Investigating
    Investigating

    Our monitoring systems have detected packet loss on Path-routed services throughout the early morning. We have been in contact with them regarding the ongoing issues. Our team is continuing to monitor and will provide updates as needed. We apologize for the inconvenience.