Infraly, LLC - Notice history

Dear user,

Please refer to a very important maintenance announcement that may have an impact on hosting services:

Emergency Network Maintenance – January 17th, 2025

Services Affected: Physgun's CHI-R1, CHI-R2, CHI-R3, & CHI-R4
Start Date: January 17th, 2025 @ 10:00 AM ET
Estimated End Date: January 17th, 2025 @ 11:00 AM ET

Summary: We are performing top-of-rack (TOR) switch upgrades in Physgun's legacy cabinets to further improve network performance, reliability, and capacity.

Impact on Customer: There will be a brief loss of connectivity as cables are moved. The entire maintenance window is not expected to be used; however, we have scheduled the hour maintenance period out of caution.

Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.infraly.co).

If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!

Sincerely,

Infraly, LLC DBA Hosturly, Physgun, WISP, & Buildurly
a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
e: hello@infraly.co
p: +1 (833) INF-RALY
w: infraly.co / hosturly.com / physgun.com / wisp.gg / buildurly.com

Dear user,

Please refer to a very important maintenance announcement that may have an impact on hosting services:

US-PHS-CHI05 & US-PHS-CHI26 Upgrades – January 14th, 2025

Services Affected: US-PHS-CHI05 & US-PHS-CHI26

Start Date: January 14th, 2025 @ 10:00 PM PST

Estimated End Date: January 15th, 2025 @ 1:00 AM PST

Summary: Our team will be upgrading US-PHS-CHI05 & US-PHS-CHI26 shared hosting machines.

Impact on Customer: Game services on US-PHS-CHI05 & US-PHS-CHI26 will be unavailable as upgrades are done to the machines.

Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.infraly.co).

If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!

Sincerely,

Infraly, LLC DBA Hosturly, Physgun, WISP, & Buildurly

a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA

e: hello@infraly.co

p: +1 (833) INF-RALY

w: infraly.co / hosturly.com / physgun.com / wisp.gg / buildurly.com

Dear user,

Please refer to a very important maintenance announcement that may have an impact on hosting services:

Emergency General Maintenance – January 12th, 2025

Services Affected: Physgun CHI-R1
Start Date: January 12th, 2025 @ 7:00 PM ET
Estimated End Date: January 12th, 2025 @ 10:00 PM ET

Summary: Our team will perform emergency maintenance in Physgun CHI-R1 to upgrade the switching equipment in the cabinet.

Impact on Customer: Several services will be impacted as upgrades are done, including, but not limited to: Physgun web hosting, Physgun colocation, and Physgun infrastructure services.

Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.infraly.co).

If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!

Sincerely,

Infraly, LLC DBA Hosturly, Physgun, WISP, & Buildurly
a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
e: hello@infraly.co
p: +1 (833) INF-RALY
w: infraly.co / hosturly.com / physgun.com / wisp.gg / buildurly.com

Dear user,

Please refer to a very important maintenance announcement that may have an impact on hosting services:

US-PHS-CHI1 & US-PHS-CHI30 Upgrades – January 10th, 2025

Services Affected: US-PHS-CHI1 & US-PHS-CHI30
Start Date: January 10th, 2025 @ 12:00 PM ET
Estimated End Date: January 10th, 2025 @ 2:00 PM ET

Summary: Our team will be upgrading US-PHS-CHI1 & US-PHS-CHI30 shared hosting machines.

Impact on Customer: Game services on US-PHS-CHI1 & US-PHS-CHI30 will be unavailable as upgrades are done to the machines.

Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.infraly.co).

If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!

Sincerely,

Infraly, LLC DBA Hosturly, Physgun, WISP, & Buildurly
a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
e: hello@infraly.co
p: +1 (833) INF-RALY
w: infraly.co / hosturly.com / physgun.com / wisp.gg / buildurly.com

Dear user,

Please refer to a very important maintenance announcement that may have an impact on hosting services:

Emergency General Maintenance – January 8th, 2025

Services Affected: Physgun CHI-R1
Start Date: January 8th, 2025 @ 2:00 PM ET
Estimated End Date: January 8th, 2025 @ 7:00 PM ET

Summary: Our team will perform emergency maintenance in Physgun CHI-R1 to upgrade the switching equipment in the cabinet.

Impact on Customer: Several services will be impacted: blade colocation, dedicated server rentals, shared Minecraft and Garry's Mod hosting, and Discord Bot hosting

Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.infraly.co).

If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!

Sincerely,

Infraly, LLC DBA Hosturly, Physgun, WISP, & Buildurly
a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
e: hello@infraly.co
p: +1 (833) INF-RALY
w: infraly.co / hosturly.com / physgun.com / wisp.gg / buildurly.com

Dear user,

Please refer to a very important maintenance announcement that may have an impact on hosting services:

GTT Emergency Network Maintenance – November 14th, 2024

Services Affected: Path-Routed Services in Chicago, Illinois Data Center
Start Date: November 14th, 2024 @ 12:30 AM ET
Estimated End Date: November 14th, 2024 @ 4:30 AM ET

Summary: GTT Communications, one of our upstream's Tier 1 carriers, is performing maintenance in their Chicago place of presence (PoP) in the dawn hours of 11/14/24. This maintenance has been scheduled following a router failure that caused disruptions over the past 48 hours.

Impact on Customer: There is an inherent risk of interruptions for traffic traversing over GTT's network at this time. As a result, we have decided to notify our customers for transparency. Our team will monitor network flows and make routing changes to ensure availability as needed.

Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.infraly.co).

If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!

Sincerely,

Infraly, LLC DBA Hosturly, Physgun, WISP, & Buildurly
a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
e: hello@infraly.co
p: +1 (833) INF-RALY
w: infraly.co / hosturly.com / physgun.com / wisp.gg / buildurly.com

Dear user,

Please refer to a very important maintenance announcement that may have an impact on hosting services:

GTT Network Maintenance – November 7th, 2024

Services Affected: Path-Routed Services in Chicago, Illinois Data Center
Start Date: November 7th, 2024 @ 2 AM ET
Estimated End Date: November 7th, 2024 @ 6 AM ET

Summary: GTT Communications, one of our upstream's Tier 1 carriers, is performing maintenance in their Chicago place of presence (PoP) in the dawn hours of 11/7/24.

Impact on Customer: There is an inherent risk of interruptions for traffic traversing over GTT's network at this time. As a result, we have decided to notify our customers for transparency. Our team will monitor network flows and make routing changes to ensure availability as needed.

Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.infraly.co).

If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!

Sincerely,

Infraly, LLC DBA Hosturly, Physgun, WISP, & Buildurly
a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
e: hello@infraly.co
p: +1 (833) INF-RALY
w: infraly.co / hosturly.com / physgun.com / wisp.gg / buildurly.com

Dear user,

Please refer to a very important maintenance announcement that may have an impact on hosting services:

Emergency General Maintenance – November 5th, 2024

Services Affected: WISP Front-end Services
Start Date: November 5th, 2024 @ 9:30 AM ET
Estimated End Date: November 5th, 2024 @ 10:30 AM ET

Summary: Our team will perform emergency maintenance to enhance the infrastructure of WISP front-end services. We apologize for the short notice; however, this maintenance must be done to ensure the overall stability of the platform.

Impact on Customer: Front-end services will become inaccessible for a short period in this maintenance as they are upgraded. We have scheduled an hour window for caution, but do not anticipate a loss of accessibility for the entire window. Please note that game servers are not affected - WISP daemons will continue to operate.

Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.infraly.co).

If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!

Sincerely,

Infraly, LLC DBA Hosturly, Physgun, WISP, & Buildurly
a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
e: hello@infraly.co
p: +1 (833) INF-RALY
w: infraly.co / hosturly.com / physgun.com / wisp.gg / buildurly.com