Infraly, LLC - Physgun - Germany Migration (Hardware & Network Upgrades) – Maintenance details

North America → Phoenix, Arizona experiencing major outage

Physgun - Germany Migration (Hardware & Network Upgrades)

Completed
Scheduled for February 14, 2025 at 9:00 PM – February 20, 2025 at 9:05 AM

Affects

Physgun

Under maintenance from 9:00 PM to 9:05 AM

Game Hosting

Under maintenance from 9:00 PM to 9:05 AM

Websites & Panels

Updates
  • Completed
    February 20, 2025 at 9:05 AM
    Completed
    February 20, 2025 at 9:05 AM

    All Germany shared game hosting is now moved to London.

    If you have any issues post-migration, please open a ticket.

  • Update
    February 19, 2025 at 5:46 AM
    In progress
    February 19, 2025 at 5:46 AM

    eu-phs-ger01 has been moved to London!
    eu-phs-ger18 has been moved to London!

  • Update
    February 17, 2025 at 10:11 AM
    In progress
    February 17, 2025 at 10:11 AM

    We have finished syncing over all firewall rules to Path. We will continue this migration later today, around 5 PM PST when players are offline.


    All is going well so far!

  • Update
    February 17, 2025 at 6:48 AM
    In progress
    February 17, 2025 at 6:48 AM

    eu-phs-ger09 has been moved to London!

  • In progress
    February 17, 2025 at 1:56 AM
    In progress
    February 17, 2025 at 1:56 AM

    We are now currently testing network configurations during the lowest-pop hours for our EU game servers. We are doing our best to ensure the least amount of traffic is disrupted before the migration starts.

  • Planned
    February 14, 2025 at 9:08 PM
    Planned
    February 14, 2025 at 9:08 PM

    We are still doing preliminary testing before migrations start. We will update here once migrations fully start.

  • Update
    February 14, 2025 at 9:00 PM
    In progress
    February 14, 2025 at 9:00 PM
    Maintenance is now in progress
  • In progress
    February 14, 2025 at 9:00 PM
    In progress
    February 14, 2025 at 9:00 PM
    Maintenance is now in progress
  • Update
    February 14, 2025 at 9:00 PM
    Planned
    February 14, 2025 at 9:00 PM

    We have delayed this migration to prepare a little more, and to try to minimize downtime.

  • Update
    February 14, 2025 at 9:00 PM
    Planned
    February 14, 2025 at 9:00 PM

    We have delayed this migration to prepare a little more, and to try to minimize downtime.

  • Planned
    February 14, 2025 at 9:00 PM
    Planned
    February 14, 2025 at 9:00 PM

    Dear user,

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    Physgun – Germany Migration (Hardware & Network Upgrades) – February 10th - 12th, 2025
    Location Affected: Frankfurt, Germany
    Start Date: February 10th, 2025
    Estimated End Date: February 12th, 2025

    Summary: We're migrating all customer game servers, managed bare metal servers, and IPv4 prefixes from our Germany location to our brand-new London location.

    Upgrades include:

    • Garry's Mod Servers: Upgraded from Ryzen 7 7700 CPUs to Ryzen 9 7950X CPUs.

    • Garry's Mod & Bare Metal Servers: Migrated to our new network core, modeled after our Chicago, IL setup for maximum reliability and scalability. This also includes upgraded on-site DDoS protection, and Path.net filtering.

    Impact on Customer: We will be migrating all IPv4 addresses to London, which will result in some expected downtime. During the process, there will be a brief period where all traffic will drop before rerouting to London. Game servers will be moved in groups, but perfect synchronization isn't possible. We're taking every measure to minimize disruptions and will avoid peak hours.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.infraly.co).

    If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!

    Sincerely,

    Infraly, LLC DBA Hosturly, Physgun, WISP, & Buildurly
    a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
    e: hello@infraly.co
    p: +1 (833) INF-RALY
    w: infraly.co / hosturly.com / physgun.com / wisp.gg / buildurly.com