Infraly, LLC - Notice history

Experiencing partial outage

Notice history

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Oct 2026

No notices reported this month

Sep 2026

SEP29
Infraly - Chicago - Cogent Network Maintenance – September 29th, 2026
CompletedMaintenance2 hours 16 minutes
  • Completed
    September 29, 2026 at 6:16 AMUTC
    Completed
    September 29, 2026 at 6:16 AMUTC

    Maintenance has completed successfully.

  • In progress
    September 29, 2026 at 4:00 AMUTC
    In progress
    September 29, 2026 at 4:00 AMUTC
    Maintenance is now in progress
  • Planned
    September 22, 2026 at 5:53 PMUTC
    Planned
    September 22, 2026 at 5:53 PMUTC

    Dear user,

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    Infraly - Chicago - Cogent Network Maintenance – September 29th, 2026

    Services Affected: Chicago, Illinois Data Center
    Start: September 29th, 2026 @ 4:00 UTC
    Estimated End: September 29th, 2026 @ 9:00 UTC

    Summary: Cogent Communications, one of our Tier 1 carriers, is performing maintenance on their core network infrastructure to further enhance performance, reliability, and capability.

    Impact on Customer: Cogent anticipates disruption during this window. To minimize the effect on your services, our network team will withdraw traffic from Cogent for the duration of their maintenance. Please note that shifting traffic in this way can invalidate or drop existing connections. We take every step to isolate and limit the impact, but there is always some inherent risk when changes are applied. We appreciate your patience and understanding.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.infraly.co).

    If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!

    Sincerely,

    Infraly, LLC DBA Hosturly, Physgun, WISP, Pterodactyl & Buildurly
    a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
    e: hello@infraly.co
    p: +1 (833) INF-RALY
    w: infraly.co / hosturly.com / physgun.com / wisp.gg / pterodactyl.io / buildurly.com

WISP - Front-end Outage
InvestigatingPartial outage
  • Investigating
    UTC
    Investigating

    Since 15:55 UTC, our monitoring has reported WISP front-end services have been periodically inaccessible. Our team is currently looking into the issue. We will provide an update as soon as possible.

SEP18
Infraly - Chicago - Cogent Network Maintenance – September 18th, 2026
CompletedMaintenance2 hours
  • Completed
    September 18, 2026 at 7:00 AMUTC
    Completed
    September 18, 2026 at 7:00 AMUTC
    Maintenance has completed successfully
  • In progress
    September 18, 2026 at 5:00 AMUTC
    In progress
    September 18, 2026 at 5:00 AMUTC
    Maintenance is now in progress
  • Planned
    September 15, 2026 at 9:03 PMUTC
    Planned
    September 15, 2026 at 9:03 PMUTC

    Dear user,

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    Infraly - Chicago - Cogent Network Maintenance – September 18th, 2026

    Services Affected: Chicago, Illinois Data Center
    Start: September 18th, 2026 @ 5:00 UTC
    Estimated End: September 18th, 2026 @ 7:00 UTC

    Summary: Cogent Communications, one of our Tier 1 carriers, is performing maintenance on their core network infrastructure to further enhance performance, reliability, and capability.

    Impact on Customer: Cogent anticipates disruption during this window. To minimize the effect on your services, our network team will withdraw traffic from Cogent for the duration of their maintenance. Please note that shifting traffic in this way can invalidate or drop existing connections. We take every step to isolate and limit the impact, but there is always some inherent risk when changes are applied. We appreciate your patience and understanding.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.infraly.co).

    If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!

    Sincerely,

    Infraly, LLC DBA Hosturly, Physgun, WISP, Pterodactyl & Buildurly
    a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
    e: hello@infraly.co
    p: +1 (833) INF-RALY
    w: infraly.co / hosturly.com / physgun.com / wisp.gg / pterodactyl.io / buildurly.com

SEP4
Infraly - Chicago - Cogent Network Maintenance – September 4th, 2026
CompletedMaintenance2 hours
  • Completed
    September 04, 2026 at 7:00 AMUTC
    Completed
    September 04, 2026 at 7:00 AMUTC
    Maintenance has completed successfully
  • In progress
    September 04, 2026 at 5:00 AMUTC
    In progress
    September 04, 2026 at 5:00 AMUTC
    Maintenance is now in progress
  • Planned
    September 01, 2026 at 9:31 PMUTC
    Planned
    September 01, 2026 at 9:31 PMUTC

    Dear user,

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    Infraly - Chicago - Cogent Network Maintenance – September 4th, 2026

    Services Affected: Chicago, Illinois Data Center
    Start: September 4th, 2026 @ 5:00 UTC
    Estimated End: September 4th, 2026 @ 7:00 UTC

    Summary: Cogent Communications, one of our Tier 1 carriers, is performing maintenance on their core network infrastructure to further enhance performance, reliability, and capability.

    Impact on Customer: Cogent anticipates disruption during this window. To minimize the effect on your services, our network team will withdraw traffic from Cogent for the duration of their maintenance. Please note that shifting traffic in this way can invalidate or drop existing connections. We take every step to isolate and limit the impact, but there is always some inherent risk when changes are applied. We appreciate your patience and understanding.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.infraly.co).

    If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!

    Sincerely,

    Infraly, LLC DBA Hosturly, Physgun, WISP, Pterodactyl & Buildurly
    a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
    e: hello@infraly.co
    p: +1 (833) INF-RALY
    w: infraly.co / hosturly.com / physgun.com / wisp.gg / pterodactyl.io / buildurly.com

Infraly - Chicago - Network Connectivity Issues
ResolvedDegraded performance1 hour 19 minutes
  • Resolved
    UTC
    Resolved

    After further investigation with our transit provider, we traced the instability to a control plane issue on one of our edge routers, which was negatively affecting traffic traversing the associated carrier port. The port itself and our provider's network were not at fault.

    We have applied adjustments to the affected router to correct the behavior. Traffic has been traversing the network normally since 19:13 UTC, with no recurrence since the changes were made. We will continue to keep additional monitoring on this router.

    We apologize for the disruption and appreciate your patience. If you are still experiencing issues with your services, please open a ticket with our support team.

  • Update
    UTC
    Update

    Traffic is traversing the network normally again. We observed a flap on one of our carrier ports that caused a period of packet loss and reachability issues for some customers.

    We are continuing to monitor the affected port and are working with our transit provider to determine the root cause. We will update this incident once we have more information.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

Aug 2026

AUG24
Infraly - Chicago - Network Maintenance – August 24th, 2026
CompletedMaintenance1 hour 6 minutes
  • Completed
    August 24, 2026 at 12:06 PMUTC
    Completed
    August 24, 2026 at 12:06 PMUTC

    Maintenance has been completed. If you experience any issues, please submit a support ticket.

  • Update
    August 24, 2026 at 11:26 AMUTC
    Update
    August 24, 2026 at 11:26 AMUTC

    We're still working to finish up our maintenance objectives. As a result, we are extending the maintenance by 30 minutes.

  • In progress
    August 24, 2026 at 11:00 AMUTC
    In progress
    August 24, 2026 at 11:00 AMUTC
    Maintenance is now in progress
  • Planned
    August 21, 2026 at 12:52 PMUTC
    Planned
    August 21, 2026 at 12:52 PMUTC

    Dear user,

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    Infraly - Chicago - Network Maintenance – August 24th, 2026

    Services Affected: Chicago, Illinois Data Center
    Start: August 24th, 2026 @ 11:00 UTC
    Estimated End: August 24th, 2026 @ 11:30 UTC

    Summary: We will be performing maintenance on our core network infrastructure to further enhance performance, reliability, and capability.

    Impact on Customer: During this window, our network team will make changes to better optimize traffic routing. While we take every possible step to minimize and isolate any impact, there is always an inherent risk of disruption as changes are applied. We appreciate your patience and understanding.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.infraly.co).

    If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!

    Sincerely,

    Infraly, LLC DBA Hosturly, Physgun, WISP, Pterodactyl & Buildurly
    a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
    e: hello@infraly.co
    p: +1 (833) INF-RALY
    w: infraly.co / hosturly.com / physgun.com / wisp.gg / pterodactyl.io / buildurly.com

AUG21
Infraly - London - LON-S-GAME-5 Drive Replacement – August 21st, 2026
CompletedMaintenance2 hours 48 minutes
  • Completed
    August 21, 2026 at 11:48 AMUTC
    Completed
    August 21, 2026 at 11:48 AMUTC

    The RAID array has been repaired. The system is now up and running. As a result, we are going to mark this as resolved.

  • Update
    August 21, 2026 at 10:58 AMUTC
    Update
    August 21, 2026 at 10:58 AMUTC

    The drive replacement has been completed. We are now working on repairing the RAID array. Once everything is handled, we will mark this as complete.

  • In progress
    August 21, 2026 at 9:00 AMUTC
    In progress
    August 21, 2026 at 9:00 AMUTC
    Maintenance is now in progress
  • Planned
    August 21, 2026 at 8:44 AMUTC
    Planned
    August 21, 2026 at 8:44 AMUTC

    Dear user,

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    Infraly - London - LON-S-GAME-5 Drive Replacement – August 21st, 2026

    Services Affected: LON-S-GAME-5
    Start Date: August 21st, 2026 @ 9:00 UTC
    Estimated End Date: August 21st, 2026 @ 14:00 UTC

    Summary: We will be performing maintenance on LON-S-GAME-5 to replace a failed NVMe SSD storage drive.

    Impact on Customer: During this window, one of our datacenter technicians will be performing a hardware replacement that will require powering down LON-S-GAME-5. Once the replacement is complete, the machine will be brought back online. The work itself will be short, but we have scheduled this window to account for other pending tasks that may affect the exact timing. We appreciate your patience and understanding.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.infraly.co).

    If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!

    Sincerely,

    Infraly, LLC DBA Hosturly, Physgun, WISP, & Buildurly
    a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
    e: hello@infraly.co
    p: +1 (833) INF-RALY
    w: infraly.co / hosturly.com / physgun.com / wisp.gg / buildurly.com

AUG4
Physgun - Chicago - 193.243.190.0/24 Network Maintenance – August 4th, 2026
CompletedMaintenance5 minutes
  • Completed
    August 04, 2026 at 6:35 PMUTC
    Completed
    August 04, 2026 at 6:35 PMUTC
    Maintenance has completed successfully
  • In progress
    August 04, 2026 at 6:30 PMUTC
    In progress
    August 04, 2026 at 6:30 PMUTC
    Maintenance is now in progress
  • Planned
    August 04, 2026 at 6:07 PMUTC
    Planned
    August 04, 2026 at 6:07 PMUTC

    Dear user,

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    Physgun - Chicago - 193.243.190.0/24 Network Maintenance – August 4th, 2026

    Services Affected: Services on 193.243.190.0/24
    Start: August 4th, 2026 @ 18:30 UTC
    Estimated End: August 4th, 2026 @ 18:35 UTC

    Summary: We will be performing route adjustments and optimizations for our 193.243.190.0/24 subnet.

    Impact on Customer: During this window, our network team will make changes to better optimize traffic routing. You can expect to see existing connection states invalidated, which will require connections to revalidate to be accepted.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe to alerts on our status page (https://status.infraly.co).

    If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!

    Sincerely,

    Infraly, LLC DBA Hosturly, Physgun, WISP, Pterodactyl & Buildurly
    a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
    e: hello@infraly.co
    p: +1 (833) INF-RALY
    w: infraly.co / hosturly.com / physgun.com / wisp.gg / pterodactyl.io / buildurly.com

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