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Notice history
Aug 2025
- CompletedAugust 08, 2025 at 9:10 AMCompletedAugust 08, 2025 at 9:10 AM
Firmware has been updated with little to no impact! Maintenance is now complete.
- In progressAugust 08, 2025 at 9:00 AMIn progressAugust 08, 2025 at 9:00 AMMaintenance is now in progress
- PlannedAugust 08, 2025 at 9:00 AMPlannedAugust 08, 2025 at 9:00 AM
We will be performing quick firmware updates on chi-s-game-1.physgun.com this will cause a brief disruption but players will be-able to reconnect almost immediately after the firmware has been updated.
Jul 2025
- CompletedJuly 23, 2025 at 3:00 PMCompletedJuly 23, 2025 at 3:00 PMMaintenance has completed successfully
- In progressJuly 23, 2025 at 1:00 PMIn progressJuly 23, 2025 at 1:00 PMMaintenance is now in progress
- PlannedJuly 23, 2025 at 1:00 PMPlannedJuly 23, 2025 at 1:00 PM
Dear user,
Please refer to a very important maintenance announcement that may have an impact on hosting services:
Infraly - Global - Upstream Maintenance - July 23rd, 2025
Locations Affected: Chicago, Illinois & London, UK Path-Routed Prefixes
Start Date: July 23rd, 2025 @ 13:00 UTC
Estimated End Date: July 23rd, 2025 @ 15:00 UTCSummary: Path, one of our DDoS protection providers, is performing updates to critical BGP routing sessions in select PoPs (points-of-presence). We apologize for the short notice and inconvenience. We were notified ~4 hours before the maintenance is scheduled to take place.
Impact on Customer: Disruptions are expected to be minimal and short-lived. As a result, we will be moving Chicago Path-routed traffic before the maintenance window to our on-site filtering appliances. We believe this will minimize the impact of disruptions. For London, our on-site filtering appliances are not fully active, so we are unable to move Path-routed prefixes without causing greater traffic disruptions. Our team will be monitoring throughout the maintenance. We apologize for the inconvenience.
Updates: We will provide updates via our status page throughout the maintenance. You can subscribe to alerts on our status page (https://status.infraly.co).
If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!
Sincerely,
Infraly, LLC DBA Hosturly, Physgun, WISP, & Buildurly
a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
e: hello@infraly.co
p: +1 (833) INF-RALY
w: infraly.co / hosturly.com / physgun.com / wisp.gg / buildurly.com
- CompletedJuly 15, 2025 at 8:00 PMCompletedJuly 15, 2025 at 8:00 PMMaintenance has completed successfully
- In progressJuly 15, 2025 at 7:00 PMIn progressJuly 15, 2025 at 7:00 PMMaintenance is now in progress
- PlannedJuly 15, 2025 at 7:00 PMPlannedJuly 15, 2025 at 7:00 PM
Dear user,
Please refer to a very important maintenance announcement that may have an impact on hosting services:
WISP - General Maintenance – July 15th, 2025
Services Affected: WISP Front-end Services
Start Date: July 15th, 2025 @ 19:00 UTC
Estimated End Date: July 15th, 2025 @ 20:00 UTCSummary: Our team will perform changes to the infrastructure of WISP to further improve performance, reliability, and capability.
Impact on Customer: As changes are applied, front-end services have the potential for disruptions. This change does not affect game servers - WISP daemons will continue to operate as usual without interruption. We have scheduled the hour window as a precaution, but do not anticipate using the entire window if the changes apply successfully.
Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.infraly.co).
If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!
Sincerely,
Infraly, LLC DBA Hosturly, Physgun, WISP, & Buildurly
a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
e: hello@infraly.co
p: +1 (833) INF-RALY
w: infraly.co / hosturly.com / physgun.com / wisp.gg / buildurly.com
- CompletedJuly 14, 2025 at 11:00 AMCompletedJuly 14, 2025 at 11:00 AMMaintenance has completed successfully
- In progressJuly 14, 2025 at 10:00 AMIn progressJuly 14, 2025 at 10:00 AMMaintenance is now in progress
- PlannedJuly 14, 2025 at 10:00 AMPlannedJuly 14, 2025 at 10:00 AM
Dear user,
Please refer to a very important maintenance announcement that may have an impact on hosting services:
WISP - General Maintenance – July 14th, 2025
Services Affected: WISP Front-end Services
Start Date: July 14th, 2025 @ 10:00 UTC
Estimated End Date: July 14th, 2025 @ 11:00 UTCSummary: Our team will perform changes to the infrastructure of WISP to further improve performance, reliability, and capability.
Impact on Customer: As changes are applied, front-end services have the potential for disruptions. This change does not affect game servers - WISP daemons will continue to operate as usual without interruption. We have scheduled the hour window as a precaution, but do not anticipate using the entire window if the changes apply successfully.
Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.infraly.co).
If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!
Sincerely,
Infraly, LLC DBA Hosturly, Physgun, WISP, & Buildurly
a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
e: hello@infraly.co
p: +1 (833) INF-RALY
w: infraly.co / hosturly.com / physgun.com / wisp.gg / buildurly.com
- CompletedJuly 09, 2025 at 7:00 PMCompletedJuly 09, 2025 at 7:00 PMMaintenance has completed successfully
- In progressJuly 09, 2025 at 3:00 PMIn progressJuly 09, 2025 at 3:00 PMMaintenance is now in progress
- PlannedJuly 09, 2025 at 3:00 PMPlannedJuly 09, 2025 at 3:00 PM
Dear user,
Please refer to a very important maintenance announcement that may have an impact on hosting services:
Infraly - Chicago - Network Maintenance – July 9th, 2025
Services Affected: Chicago, Illinois Data Center
Start Date: July 9th, 2025 @ 15:00 UTC
Estimated End Date: July 9th, 2025 @ 19:00 UTCSummary: We will be performing maintenance on our core network infrastructure to further enhance performance, reliability, and capability.
Impact on Customer: During this window, our network team will make changes to better optimize traffic routing. While we take every possible step to minimize and isolate any impact, there is always an inherent risk of disruption as changes are applied. We appreciate your patience and understanding.
Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.infraly.co).
If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!
Sincerely,
Infraly, LLC DBA Hosturly, Physgun, WISP, & Buildurly
Jun 2025
- CompletedJune 25, 2025 at 10:00 AMCompletedJune 25, 2025 at 10:00 AMMaintenance has completed successfully
- In progressJune 25, 2025 at 7:00 AMIn progressJune 25, 2025 at 7:00 AMMaintenance is now in progress
- PlannedJune 25, 2025 at 7:00 AMPlannedJune 25, 2025 at 7:00 AM
Dear user,
Please refer to a very important maintenance announcement that may have an impact on hosting services:
Infraly - Chicago - Carrier Maintenance - June 25th, 2025
Location Affected: Chicago, Illinois Path-Routed Prefixes
Start Date: June 25th, 2025 @ 7:00 UTC
Estimated End Date: June 25th, 2025 @ 10:00 UTCSummary: GTT Communications, one of Path's DDoS-protection upstream providers in Chicago, is performing maintenance in their Chicago place of presence (PoP).
Impact on Customer: We will move all prefixes routed to Path remote protection to our Infraly filtering appliances before this maintenance starts to limit disruptions. Connection states are synced between the different locations, but there is always a possibility for disruptions to TCP and UDP traffic when the route change occurs.
Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.infraly.co).
If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!
Sincerely,
Infraly, LLC DBA Hosturly, Physgun, WISP, & Buildurly
a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
e: hello@infraly.co
p: +1 (833) INF-RALY
w: infraly.co / hosturly.com / physgun.com / wisp.gg / buildurly.com
- CompletedJune 18, 2025 at 6:16 PMCompletedJune 18, 2025 at 6:16 PMMaintenance has completed successfully.
- In progressJune 18, 2025 at 6:00 PMIn progressJune 18, 2025 at 6:00 PMMaintenance is now in progress
- PlannedJune 18, 2025 at 6:00 PMPlannedJune 18, 2025 at 6:00 PM
Dear user,
Please refer to a very important maintenance announcement that may have an impact on hosting services:
Infraly - Global - Filter Update - June 18th, 2025
Locations Affected: Chicago, Illinois & London, UK Path-Routed Prefixes
Start Date: June 18th, 2025 @ 18:00 UTC
Estimated End Date: June 18th, 2025 @ 19:00 UTCSummary: Path, one of our DDoS protection providers, is performing updates to its filtering stack to further improve performance, reliability, and capability.
Impact on Customer: Services using the TCP service (symmetric) filter may see a brief interruption as the filter update is rolled out. They expect the overall window of impact to be less than 15 minutes.
Updates: We will provide updates via our status page throughout the maintenance. You can subscribe to alerts on our status page (https://status.infraly.co).
If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!
Sincerely,
Infraly, LLC DBA Hosturly, Physgun, WISP, & Buildurly
a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
e: hello@infraly.co
p: +1 (833) INF-RALY
w: infraly.co / hosturly.com / physgun.com / wisp.gg / buildurly.com
- CompletedJune 18, 2025 at 2:00 AMCompletedJune 18, 2025 at 2:00 AMMaintenance has completed successfully
- In progressJune 17, 2025 at 9:00 PMIn progressJune 17, 2025 at 9:00 PMMaintenance is now in progress
- PlannedJune 17, 2025 at 9:00 PMPlannedJune 17, 2025 at 9:00 PM
Dear user,
Please refer to a very important maintenance announcement that may have an impact on hosting services:
Infraly - London - Carrier Maintenance - June 17th, 2025
Location Affected: London, UK Path-Routed Prefixes
Start Date: June 17th, 2025 @ 21:00 UTC
Estimated End Date: June 18th, 2025 @ 2:00 UTCSummary: One of our DDoS-protection upstreams is performing maintenance in their London place of presence (PoP) to further improve performance, reliability, and capability.
Impact on Customer: Customers will experience a route change at the beginning and end of this maintenance as traffic is routed between London and Amsterdam. We will actively monitor throughout the maintenance period and make adjustments to upstream-routed prefixes if required.
Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.infraly.co).
If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!
Sincerely,
Infraly, LLC DBA Hosturly, Physgun, WISP, & Buildurly
a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
e: hello@infraly.co
p: +1 (833) INF-RALY
w: infraly.co / hosturly.com / physgun.com / wisp.gg / buildurly.com
- CompletedJune 18, 2025 at 7:00 AMCompletedJune 18, 2025 at 7:00 AMMaintenance has completed successfully.
- In progressJune 16, 2025 at 4:00 AMIn progressJune 16, 2025 at 4:00 AMMaintenance is now in progress
- PlannedJune 16, 2025 at 4:00 AMPlannedJune 16, 2025 at 4:00 AM
Dear user,
Please refer to a very important maintenance announcement that may have an impact on hosting services:
Infraly - London - Carrier Maintenance - June 16th - 18th, 2025
Location Affected: London, UK Data Center
Start Date: June 16th, 2025 @ 4:00 UTC
Estimated End Date: June 18th, 2025 @ 7:00 UTCSummary: One of our on-net carriers is performing firmware updates on their equipment to further improve performance, reliability, and capability over a period of 3 days.
Impact on Customer: Work will be carried out in stages over the 3-day window, with activity scheduled each day between 4:00 and 7:00 UTC. While the majority of this work is expected to be non-disruptive, there may be brief interruptions lasting approximately 15–20 minutes during device reboots required for the firmware updates.
Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.infraly.co).
If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!
Sincerely,
Infraly, LLC DBA Hosturly, Physgun, WISP, & Buildurly
a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
e: hello@infraly.co
p: +1 (833) INF-RALY
w: infraly.co / hosturly.com / physgun.com / wisp.gg / buildurly.com
- CompletedJune 15, 2025 at 7:03 PMCompletedJune 15, 2025 at 7:03 PM
The affected machine is now back online following the arrival and installation of a replacement motherboard earlier today. Our team completed the swap and validation successfully, and all VMs on LON-P-VPS-1 should now be fully operational.
To clarify, we initially attempted to restore service using our standby hardware. However, that system was also found to have a failed motherboard and would not post, which required us to order a replacement. While delivery was originally expected on Saturday based on tracking information, the part did not arrive until today, Sunday, which unfortunately extended the outage.
We sincerely apologize for the disruption and inconvenience this has caused. We’re providing a full month of service credit to all affected customers, going beyond what’s covered under our SLA. No ticket is necessary; this credit will be automatically applied to the impacted services.
Thank you again for your patience and understanding throughout this incident.
- In progressJune 14, 2025 at 12:00 AMIn progressJune 14, 2025 at 12:00 AM
This service remains offline due to a critical component failure that occurred following a recent upgrade. Unfortunately, the standby hardware we had on-site was also found to be non-functional, which further delayed recovery efforts. An emergency replacement has been ordered and is being delivered today, Saturday. Once received, our team will immediately proceed with installation and testing to bring the machine back online and fully operational. We sincerely apologize for the ongoing disruption. Per our Service Level Agreement (SLA), account credits will be issued to all affected customers. Further updates will be provided as progress is made.
- PlannedJune 13, 2025 at 5:00 PMPlannedJune 13, 2025 at 5:00 PM
Dear user,
Please refer to a very important maintenance announcement that may have an impact on hosting services:
Infraly - London - LON-P-VPS-1 Upgrade – June 13th, 2025
Services Affected: LON-P-VPS-1
Start Date: June 13th, 2025 @ 17:00 UTC
Estimated End Date: June 14th, 2025 @ 00:00 UTCSummary: We will be performing maintenance on LON-P-VPS-1 to further enhance performance, reliability, and capability.
Impact on Customer: During this window, one of our datacenter technicians will be performing a hardware upgrade that will require powering down LON-P-VPS-1. Once the upgrade is complete, the machine will be brought back online. We have scheduled this window to account for other pending tasks that may affect the exact timing of this work. We appreciate your patience and understanding.
Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.infraly.co).
If you have any questions, don't hesitate to contact our client relations team via support ticket. Thank you again for your cooperation and support!
Sincerely,
Infraly, LLC DBA Hosturly, Physgun, WISP, & Buildurly
a: 1636 N Cedar Crest Blvd, #122, Allentown, PA 18104, USA
e: hello@infraly.co
p: +1 (833) INF-RALY
w: infraly.co / hosturly.com / physgun.com / wisp.gg / buildurly.com - In progressJune 13, 2025 at 5:00 PMIn progressJune 13, 2025 at 5:00 PMMaintenance is now in progress.