Infraly, LLC - Path-Routed Services Blip – Incident details

Experiencing partial outage

Show current status

Path-Routed Services Blip

Resolved19 hours 50 minutes

Affected

  • ResolvedUTC

    All Path-routed services have been fully restored back with symmetric routing. Monitoring continues to show traffic traversing the network without issues. We appreciate your understanding!

  • UpdateUTC

    We plan on transitioning Path-routed services back to their full capacity at 3 AM ET. Please note that this may cause a minuscule drop in packets and/or disconnects while the routes are picked up. We will provide an update when this has been completed. We apologize for the inconvenience this may cause.

  • MonitoringUTC

    At 7:15 PM ET, our monitoring system detected outages across several Path-routed endpoints in Chicago and alerted our team. Our automated system swapped routes accordingly, which resulted in packets dropping as other carriers picked up the IP prefixes. We are continuing to monitor and will provide updates as necessary. We apologize for the inconvenience this may have caused.